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PRIVACY POLICY

Privacy Policy for Notes from No5

Introduction
At Notes From No5, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or make a purchase.
1. Information We Collect
We may collect the following types of personal information:

  • Personal Identification Information: Name, email address, phone number, and postal address when you place an order or contact us.

  • Payment Information: Credit or debit card details when making a purchase.

  • Technical Data: IP address, browser type, operating system, and other technical information collected automatically when you visit our site.

  • Usage Data: Information about how you use our website, including pages viewed and time spent on our site.

  • Marketing and Communication Preferences: Your preferences for receiving marketing communications.

2. How We Use Your Information
We use your personal information for the following purposes:

  • Processing Orders: To manage and deliver your purchases, including payment processing and delivery updates.

  • Customer Support: To respond to your inquiries and provide assistance.

  • Marketing and Promotions: To send you information about new products, special offers, and events (if you have opted in).

  • Improving Our Website: To analyze how visitors interact with our site and make improvements.

3. Legal Basis for Processing
We process your data based on:

  • Performance of a Contract: To fulfill your purchase or service requests.

  • Legitimate Interests: To improve our services and communicate with customers.

  • Consent: For marketing communications (where applicable).

  • Legal Obligations: To comply with legal and regulatory requirements.

4. Sharing Your Information
We may share your information with trusted third parties, including:

  • Service Providers: Payment processors, delivery services, and IT support.

  • Marketing Partners: For sending promotional content (if consented).

  • Legal Authorities: When required by law or to protect our rights.

We never sell or rent your personal data to third parties.
5. Data Security
We take data security seriously and implement appropriate measures to protect your information from unauthorized access, alteration, or disclosure.
6. Your Rights
You have the right to:

  • Access, update, or delete your personal information.

  • Object to or restrict data processing.

  • Withdraw consent for marketing communications at any time.

  • Request data portability.

To exercise your rights, please contact us using the details below.
7. Retention of Your Data
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.
8. Cookies and Tracking Technologies
Please see our Cookie Policy for more information on how we use cookies.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and significant changes will be communicated to you directly if applicable.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Thank you for trusting Notes From No5.

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